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What will be on my macbook after its erased?
I have to get my macbook wiped out and I can't back up my files. The people at the Apple store said that it would be like as brand new computer. Will I still have itunes & all the programs It came with after they wipe out all my info?
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All your data will be on the hard disc of the computer and if it is wiped (erased) you won't have anything at all left on it. You cannot protect chosen files from deletion when a disc is erased. When you say 'can't back-up' your files I assume the macbook is not functioning at all at present? If so then I'm afraid they are lost. If it's working partially, you could try copying any and all you can to an external hard disc drive, or usb flash-drives (aka 'memory sticks' etc.). Burning to a dvd? Automated 'back-up' functions are nothing unique, dragging and dropping files yourself to an external is 'backing them up' just the same. Drives can be physically removed by specialists and data can very often be recovered, stored and returned to your repaired/reformatted ('as brand new') computer. It's not a cheap service and so it's usually only used to save absolutely impossible to replace, and/or commercially and financially valuable data. Your programs will of course be easy enough to reinstall, any downloads that are still available you'll have to download again. Personal, one-off stuff (photo's come instantly to mind) will only be recoverable if you use a service like this, otherwise...I'm afraid they're lost for good.
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