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Does laptop warranties cover scratches & rubber peeling around the screen


Question Posted Tuesday March 25 2014, 8:04 pm

I have a macbook and I have a geek squad accidental damage warranty. Would it cover scratches on the aluminum part of the laptop & rubber peeling around the screen?

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wittedpanda answered Saturday March 29 2014, 1:07 am:
Typically, I would just assume no. In fact, if it was only scratches on the aluminum body, I'd still say no. That's purely cosmetic. A standard warranty will only cover manufacture errors.

However, since you have the accidental damage warranty, I would recommend reading the entire document. Chances are that they won't do anything about the rubber, unfortunately, especially if it's just the rubber pads that keep the screen from making contact with the keyboard. I'm not exactly an expert with Macs, as I've never owned one, but if for some reason there is an actual rubber seal around the screen that is damaged, they may or may not repair it for you.

As far as scratches, all laptops get them over time. They aren't going to spend money on replacing even a single part of the laptop chassis because it has a few scratches. If they did, they'd go out of business faster than you could even imagine.

If it was cracked or broken, that would be completely different. A crack can expose vital parts if the computer, leaving them open to the elements.

So, I would suggest looking at whether or not there's real damage, and then reading your warranty beginning to end.

Sincerely,
Panda

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angelaemily answered Wednesday March 26 2014, 10:43 am:
Sadly, Apple warranties don't cover cosmetic or aesthetic damage to your products. Warranties typically only cover manufacturer defects.You could try to get apple to repair it.

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