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work problem/stress!!
Well, today at work (I work at the local vets doing receptionist work) and a farmer called up for some medicines to be put up and set out in the locked box outside, so that he could come pick them up at a later time. After he told me what he wanted, he hung up and I went to find them, only I couldn't find what he wanted exactly. None of the medicines matched! So I took what I though the closest match was (because a lot of farmers get the names wrong, so this is what we usually do). And when I was checking it out to put into his account, one of the medicines was quite expensive. But I put it through anyways. And now I'm at home, I'm worried that I have given him the wrong one. I've only had this job for a short while, and I am sitting my GCSE's at the moment, so I am getting really stressed and can't focus on my revision. I know I probably can't do anything, but can anybody give any advice?? Thank you. England.
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Tell the vet that he asked for a medication with a similar sounding name and that you filled it believing what he meant was exactly what you gave him because NOTHING else matched up.
Tell him/her that you realized it was a potentially HUGE mix-up and that they need to know and that you filled it because that's the procedure they taught you. This could adversely affect that person's career and license if anything wrong occurred. You should have let the doctor deal with it in the first place if you were sketchy.
You need to come clean about the error even if the consequences mean you could lose the job. It's better that than an animal die or the doctor in big shit due to your mistake. At least you will have done what your conscience says is right.
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