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Laptop sound issues


Question Posted Friday July 20 2012, 12:45 pm

Hello,

Recently I had my laptop repaired. When I got it back I had to install some new dell drivers, including audio ones.

Recently, I've had a few problems with sound:
1. When I listen to music with headphones, it not as loud as it used to be. I've checked the sound levels, and done all the tests. My headphones work fine on other devices

2. If I watch a youtube video, suddenly the sound will stop working. If I refresh the video (or even unplug the headphones and re-plug them in, if I'm using headphones) the sound will work again.


Is there any way to fix this?

I use Vista, and it's a dell inspiron if it helps.

Thanks in advance folks! :)


[ Answer this question ]
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solidadvice4teens answered Saturday July 21 2012, 3:39 pm:
Hopefully you have your invoice from the repairs as it was really recent. Phone these people up and tell them you just repaired my machine but it's worse than it ever was before going in. Point out the sound issues weren't there before you put it in and only developed after the repair.

They MUST have a warranty on their repairs and could in fact be responsible for fixing this or free. Approach them first unless another columnist thinks of something to fix your sound without. That's what I would do gripe to the person who fixed it and ask why the problem that didn't exist before I picked it up?

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