I have just been put in a position where I am going to be responsible for part of the hiring of new employees and I am terrified! You would think I would be excited about the promotion, and I guess I am, but what if I hire someone who steals, or is just not a good employee? OK enough of my fears and on to my question:
What are the best hiring techniques you know of? Are there any good books or training courses you can recommend to me? Just kind of a beginner's guide to best hiring practices would be good to start.
I really appreciate you taking the time to share your experiences with me.
You can never judge a book by its cover so your concern over someone being a thief is something you will not learn in an interview. This is something you may learn from calling referances and finding out if the person is trust worthy.
You employer promoted you to this position because he or she trusts your instincts and people skills, so use them and sharpen them as you go. Learn the job skills needed for the positions you will be hiring for. If needed ask the supervisors for those positions what those skills are and develop questions to ask during the interview. Develope some small talk; I usually try to find something in the resume to talk about even if I don't know anything about what it is I'm asking about. I do this to see what and how they answer. The what and the how, more the how, can tell you a lot about the person.
In one job I interviewed for I was asked about my military exxperience and how the flight controls on an aircraft worked and what I did to repair them. What were some of the problems they had. After I was hired I asked the bosss why he asked the question after I learned he knew nothing about flying. This is when he let me in on that secret. He said the explaination I gave told him I would make a good salesman for his company. I remembered that and used it years later.
So trust your instincts and the people skills you have. Hiring is not an exxact science, it is more of an instinct you will sharpen as you go along.
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