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Hotmail account virus


Question Posted Friday February 24 2012, 2:58 am

I am no longer receiving all my emails via iPhone or pc. (hotmail) I do however get some! A few weeks ago I accidentally clicked on what turned out to be a virus. It was on my iPhone and nothing untoward seemed to have happened. Could this be linked? If so, or if you have any other ideas, I'd be grateful for advice please!

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DangerNerd answered Wednesday March 14 2012, 11:45 pm:
Taking a wild guess that by virus, you mean something other than hotmail asked you for your login details? That is called "phishing" and is completely unrelated to virii. If you mean something else, please give more details about exactly what happened.

If, on the other hand you were phished, then it would explain.

You must change your password information immediately. I would also write hotmail support and inform them of what is going on... so that when your account is used to spam everyone in your contacts list, they will know it wasn't you doing it.

Good luck, and if you need more assistance with this, please write me directly with additional info.

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