|
hired, rehird.. moree..?
I really loved your advice. You made a lot of points.
The two complaints were
1) I would accept a wet coupon
2) I hung up on a lady who was calling about her meal and called her an "Asshole".
1. Charlotte explained this to me, and she was confused, she said "This I know isn't true because I use to get on to you for not having proof of coupon when we did your audit" When people would drive to the Menu Board to place their order, I'd ask if they had any coupons and they will say yes, or no and let me know what they are so I can put it in. Therefore, sometimes people forget, or simply don't have their coupons and I still give it to them for the coupon price. If I was to delete the coupon, once it is entered into the computer, I have to have a Manager card, in order to delete it, and the manager on Duty said she never came up there to swip her card; so that was false.
2) The whole phone thing, Charlotte said wouldn't be true either. Because she was working that night, while I was on drive thru. She remembers me telling her there was someone on the phone, but she got busy and forgot. The woman hung up. Called back again. That week our phone line throughout the city we work in were messed up. So the phones would cut out on there own.
Charlotte also told me that people will do whatever it takes to get FREE food, even if it is filing a complaint on someone just to get a free meal. The customer is always right, so when they try to do this, we cannot agrue back.
I talked to Human Resources after Charlotte told me to fight for it back; and they said the cards were in my favor, but they'd have to talk to John. The lady called me back 2 weeks later and told me my wish for my job was denied.
So I don't know. I'm not real sure about the policy there, but I'm going to look into it. Charlotte said on her break, she will call me and give me all the informatin she has about the new area director, and she will answer any of his questions, and help me out.
Sorry so long, but once again, thank you for your time.
[ ]
Want to answer more questions in the Relationships category?
Maybe give some free advice about: Work/School Relationships?
Things do look in your favor. If Charlotte backs you and there is no corporate policy against it you should get your job back. It sounds like you work in a fast food restaurant. Some of these are corporately owned and others are privately owned outside of the name on the sign. Some of the private store owners own more than one store and have their own corporations to operate them.
Here in lies the problem you could face. The private corporation can have a different policy than the franchise corporation. Meaning if you don't get your job back and do decide to fight for it back. Make sure you know which corporation your fighting.
Most importantly these types of jobs do not always have the best types of managers. They feel employees like you are standing in line for your job so they are not going to put themselves out for you. That is probably why John took the action he did.
Once you finish school and move on to full time employment this termination will not hurt your future prospects. As long as you didn't steel anything, showed up for work on time, future employers will overlook something like this. Just be honest with people when they ask.
Good luck and reapply for the job if you want to.
]
More Questions: |