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phone upgrade
im due for an upgrade this month on my phone, and i found this out a year ago when my mom got HER upgrade. i havent payed my bill yet, and today on my account it said that i dont have one til 2012, because i have a past due balance. if i payed it would it go back to me having an upgrade this month?
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You need to have her call the provider for you. She has to get your account settled first of all. I'm not sure how overdue your balance is but it sounds not by much. I would handle that first.
It takes awhile but if you don't pay something overdue for a few months lets say or when they tell you they want you to they'll send a threatening letter. They then escalate it to collections.
You have to make sure it's something you can simply pay off and forget about first. Find out where you stand with them first. If you just missed a payment by a few days than I doubt it's an issue once you pay them.
Your mother can tell the provider what they said to you about an upgrade and speak to a supervisor who can either deny or give you the phone before 2012 with no penalty or issue. Each provider would be different.
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