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becoming a csm at Walmart
How do I go about taking a test for becoming a csm. I have been working for Walmart for 9 months. I would like to advance in the company.
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There needs to be a position open to become a CSM ("Customer Service Manager") before you can really apply for the position; however, once every six months you're eligible to take a test to qualify to become a candidate for supervisor positions in the company, including CSM. So, if the position opens up then you'll be qualified to apply. Once you're qualified for the position and a spot opens up you'll need to go through a few more steps, including another "interview" of sorts.
What you'll want to do is talk to your actual manager. If you're not sure who the cashier manager is then ask a CSM, as they should already know. Ask to speak with the manager of the cashiers as soon as he or she is available.
Then express your interest to them. They will need to talk with Human Resources to get a test set up. HR will give you the opportunity to qualify once every 6 months so if you fail you'll have to wait 6 more months before trying again. It'll be on the computer just as your other training has been.
So, speak with your manager first to see if you can be scheduled for the test by HR and go from there. :)
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