am I in a contract if one automatiacally renews each year?
Question Posted Thursday April 7 2011, 6:27 am
Hi I was with talk talk business for my phone line and I was in a 2 year contract. After this period I change to another phone company and now talk talk business are saying that I am atill in a contrat with them. That automatically renews every year, if i dont find out the date by phoning and end the contract by letter. So now talk talk business want £103 for cancelling the contract early. I do not find this fair as I feel that the original 2 year contract is not just a 2 year contract but a continuous contract, so is there any way that I can get out of paying this?
You have a serious issue here if the original contract you signed, spelled all this out.
You could get a lawyer, and take them to court, but it will cost far more than the cancellation fee.
Cell phone contracts are like this. I know every one I had contained a very narrow window to exit before the contract renewed. Usually 30 days before the initial contract period expired.
They make it as annoying to complete as possible, so they can keep you on the hook for another year of mobile service.
I can tell you that one of the less intelligent decisions I ever made was sticking with service that wasn't working the way I wanted, just to avoid a cancellation fee.
If you would like my opinion: Pay the fee and be done with them.
With your new contract, go forward on your calendar and make a note on the date you are first able to opt out of the contract. If you are happy when that time comes, stay, and if not cancel without having any additional fees.
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