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Having computer trouble, help?
I have a Windows XP computer that's about 7 years old and I have a problem with it. When I try to turn it on it won't finish booting up. What happens is I turn it on, shows the blue screen with the HP invent logo and at the bottom ESC for Boot option, F1 for Run Setup, and F10 for System Recovery. After that it goes to the black screen with a blinking white cursor at the upper left and just stays like that not letting me do anything else. Anyone know how to fix this? I've tried pushing F10 for system recovery but it still won't go farther than the black screen. I tried pushing F8 for safe mode and still won't go farther than the black screen. Basically I can not do anything beyond the black screen. Plus I do not have the Recovery CD for my Windows XP, I don't think it came with one. Should I take my computer to Best Buy Geek Squad? If so, do I bring the whole thing or just the hard drive tower part? Help?
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The black screen with the curser is a ms dos prompt. The computer is asking you to speak its language. Ultimately your computer is not booting the Operating System which needs replaced. Aside from risking the investment of a new windows OS, try all the Ctrl + Alt combos. Esc, Delete. Also Fn+F8 controls monitor/LCD functions. If you have a healthy way to get online, and if your reading this you do, look up what the MS DOS prompt code for booting MS XP and key it in. Also try MSCONFIG, this is a root command designed to allow access to your OS settings. If it lets you in, search for something to do with the boot sequence and just fiddle around.
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Sounds like either an error with your hard drive, or with the system files that boot up your computer. If you're unable to get to the screen to do a system restore, you'll need to get your hands on a recovery CD. You should be able to find the resources online to burn onto a blank CD and transfer to your busted one.
In my experience, Geek Squad overcharges for simple tasks and embellishes their importance. I would skip them entirely. There is no reason why you couldn't fix this yourself with a little assistance.
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