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Market Basket.
am gonna start workig at market basket next monday and am here to ask is it hard to work there? speacially when the costumers give you a credit card. please help me out here i would appreciate it ;)
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Hey :) I work at Shaw's actually. But Market Basket's about 10 minutes away, a ton of my friends work there, and most supermarkets around here are the same.
It's not a HARD job to do. Sometimes it's stressful, especially when customers give you crap. But most of the time that doesn't happen and a lot of people are really nice to talk to. You'll get to know the regulars, see their kids grow up, etc etc. All that corny stuff :)
When you first get trained you're going to see a list of approximately eight hundred forty seven million PLUs (the codes for produce) and you might want to cry. In actuality, most produce has stickers on it or someone else will know the code (like your bagger or the cashier behind you), and soon enough you'll know the really common ones by heart and you'll key in 4062 when you see a cucumber coming :)
So don't even stress about the PLUs 'cause it'll be second nature before you know it. I know that most Market Baskets give you a training manual with a PLU list and it seems like you need to know all of them... you don't. Jsut a couple, like bananas (4011) :)
I remember my friend saying it was a pain when customers paid by credit card because MB actually enforces their policy pretty strictly- but again, it's not difficult it's just a pain in the rear :) Your regular customers will know of the policy already and those who don't are usually sympathetic. Especially if you throw in a short warning about identity theft, credit card fraud, and how it makes prices higher for everyone and it's only being done to keep their info secure.
Blah, blah, blah.
You'll soon discover what you need to say to make a customer happy. You don't say, "Hey we're all out of Breyer's, it sure sucks to be you!"
You say "I'm sorry, a lot of people bought our sale items today. We will be getting a shipment in by tomorrow (or in a couple days). Might I suggest [insert whatever the store brand is called]?" Managers love when you promote store products. If your store does rain checks, be sure to offer one.
For the most part grocery stores are fun. There's days when it absolutely sucks to work there, but overall it's a really good job for someone who needs flexible hours and a raise once in awhile. I'm going to college, and grocery stores keep you on the payroll when you go away, and you get hours over your breaks for some extra cash. And there's always a job to come back to in the summer.
Also, when you're in high school, they're really good about scheduling around activities and sports when you give them adequate warning. Chances are also good that someone will be able to cover for you if you suddenly realize you can't work a shift.
The worst thing about Market Basket would probably be how strictly they enforce the dress code; from what my friends have said it's worse than any other store. I think it's khakis and a tucked in shirt or something awfully boring like that. :]
Also, if you're working at one in Massachusetts most don't sell alcohol because of the number of liquor licenses around. So you'll occassionally dodge a whiny customer about that. And I know the store in Bellingham doesn't sell condoms, but those reactions to that discovery are usually funny, and there's a WalMart a few stores down :)
OH.
Market Basket actually gives bonuses! My friend got about 100 dollars for Christmas and something else. Which is wicked awesome, especially considering most stores don't know what bonus means.
So I hoped you enjoyed reading this novella of an anwser, if you need anything else feel free to email me at lauramgrant@yahoo.com because it'll be faster than reaching me on here :)
-LM
[18/f]
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