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How do I retrieve my lost files after my computer crashed?
I have a laptop HP computer and it crashed yesterday. Well, not exactly crashed. There was a huge virus on it and so it restarted itself. My dad then bought a new virus protection program (our original was Norton Security); it works perfectly but it erased all the data on the computer. I had a lot of important documents and pictures from milestone trips with my friends and I'd hate to lose that one materialistic thing I can hold onto. So, do you know how to retrieve those lost files? Please, help!!! I think I'm going to cry T-T
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Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?
Turn off your computer immediately and take it to someone who knows what they're doing. Some of the data might still be there, but using the computer increases that chance that it gets overwritten (which makes it irreparable).
GetDataBack is the best tool I know of for recovering data in this situation, but you can't run it on the same computer that you're recovering data from, so you need to find someone else who can help you.
Make sure you back up your data in the future.
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