|
Verizon enV Touch
I got this phone around August, maybe July. This phone is absolute crap! IT SUCKS. If any of you have this phone too and the same problem let me know and let me know if verizon has fixed it or has sent a replacement.
My phone randomly shuts off. Sometimes when im recieving a call! it's redicilous. I'm getting sick of it... this happens maybe 2 times a day. Sometimes more, sometimes less. And sometimes when it shuts off and i turn it back on, MY WHOLE ENTIRE PHONE IS RESET. All my settings are put back to default! IM GETTING SICK OF CHANGING EVERYTHING BACK. It's so annoying! I saw that people had the same problems on phone review sites but they just returned it withen the 14 day period, im way over it. Any suggestions?
[ ]
Want to answer more questions in the Miscellaneous category?
Maybe give some free advice about: Random Weirdos?
It's just a problem with the phone, I have the Voyager (which is the exact same phone just minus apps) and it does that, and so do enV2s. My mom took hers to the Verizon store after having problems with it turning off and they plugged in it and did something (reprogramming I think) that fixed it, so I suggest taking it to the store.
]
My husband & I use Motorola phones with Verizon. His phone would do something similar to what you are describing. He took the battery out and put it back in, which seemed to cure the problem. You might try that if you haven't yet.
If that doesn't work, take it back to the Verizon store & explain what its doing. Mine didn't seem to be holding a charge and after a few adjustments, I was told if that didn't help, bring it back & they would ship me a new phone. Mine phone is over 14 days old. I DID however, spend the extra 5 bucks for insurance. Don't know if that is why they were so quick to offer a new one or not. I know they are always very helpful.
]
Two of my friends have them and they called the company and they were sent a refurbished one for free I believe and you can get an unlimited number of refurbished ones if they break. Otherwise just get a different phone? Isn't much you can do about it.
]
More Questions: |