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No, please, no!! :'(


Question Posted Sunday June 1 2008, 3:45 am

There was a VERY important video on my phone that meant everything to me, but when I tried to put it in on my computer, I LOST IT! Everything went so fast that I didn't have time to unmark the "delete from phone after importing to computer" option - but that was fine with the pictures, I found where they were saved on the computer and copied them back onto the phone, BUT I CAN'T FIND THE VIDEO!

PLEASE HELP ME, PLEASE.... it means the world to me! Is there ANYTHING I can do?? Is there like a back-up file on the phone that saves everything (even though you delete it?) Can I talk to a phone operator to help me get it out in that case? Do you think I can still find it on my computer??

THANK YOU! :'(


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DangerNerd answered Sunday June 1 2008, 5:51 pm:
Hello there,

There is a way. First some rules regarding Mobile Phone Data Recovery and Forensics:

TURN THE PHONE OFF AND LEAVE IT THAT WAY!

Do not let ANYONE attempt to recover this until you get the phone to the professionals. Amateur data recovery efforts can destroy any chance you had.

Sorry for the shouting, but it is that important.

Accidental data deletion from cell phones is more common than you would think. So common, in fact, that there is a data recovery house which opened a mobile/cell phone division.

These are some of the best data recovery people in the world, and I strongly suggest that you give them a call. for free, to find out what they can do to help you recover your accidentally deleted video.

You can reach DiskLabs Corporation about your phone here:

[Link](Mouse over link to see full location)

... There is a form, on the right, to fill out for a free estimate on the cost of getting your cellphone data recovered.

There is a small video titled: "Mobile Phone Data Recovery:"

[Link](Mouse over link to see full location)

Contact them here:

[Link](Mouse over link to see full location)

Unless you are in the UK or Netherlands, I suggest you use the e-mail, Skype or instant support chat options first.

Here is a partial list of phones that they have supported in the past. Don't fret if your phone isn't on there:

Ericsson Cable 1 (50102-02):
A1018s, GA 628, GF 768, GF 788, GF 788e, GH 688, R190 Satellite, R250s Pro, S 868, SH 888, T10s, T18s

Ericsson Cable 2 (40020c):
Ericsson:
A2618s, R310s, R320s, R520m, T20s, T28 World, T28s, T29s, T39m, T65, T68
Sony Ericsson:
F500i, J300a, J300i, K300i, K500i, K700i, S700i, T200, T230, T237, T290a, T290i, T300, T310, T610, T630, T68i, Z500a, Z600

Ericsson Cable 3 (40220):
Sony Ericsson:
K310i, K320i, K510i, K550i, K610i, K750i, K800i, W200i, W300i, W550i, W700i, W710i, W800i, W810i, W850i, W880i, W900i, Z520a, Z520i, Z530i, Z550i, Z610i Z710i

Ericsson Cable 4 (40280):
Sony Ericsson: K600i, K608i, V600i, V800, Z800i

LG/Samsung Cable 1 (40160):
LG:
S5200, U8110, U8120, U8130, U8138, U8180, U8290, U300, U400, U8360,
U8380, U880, U890
Samsung:
SGH-E720, SGH-Z140, SGH-Z300, SGH-Z500

LG Cable 2 (40240):
LG: C1100, C3300 F2300

LG Cable 3 (40250):
LG KG800 Chocolate

Mini-USB Cable (40200):
Motorola:
A780, C333, C350, C370, C380, C450, C550, E770v, K1, L6, L7 SLVR, PEBL U6, RAZR maxx V6, RAZR V3c, RAZR V3x, RIZR Z3, V180, V188, V190, V220, V3, V360, V3i
Sony Ericsson:
Z1010
Nokia:
5300, 6300, 7390, N91, N95

Motorola Cable 1 (51402-03):
Timeport L7089, Timeport P7389, v3688, v50
Motorola Cable 2b (40140):
120c, 120e, 120t, E1, E398, E815, E1000, T720, Timeport 270c, Timeport 280, V1050, V262, V265, V276, V300, V525, V547, V550, V555, v60, V60p, V600, V620, V635, v66, V70, V710, V980

Motorola Cable 3 (40040b):
Timeport 260, Timeport P7389i

Nokia Cable 1b (40010tf):
5110, 5190, 6110, 6150, 6190

Nokia Cable 2 (40060a):
2125i, 3100, 3100b, 3120, 3200, 3220, 3586i, 5100, 5140, 5140i, 6015i, 6016i, 6020, 6021, 6070, 6080, 6100, 6101, 6103, 6220, 6225, 6585, 6610, 6610i, 6800, 6800a, 6820, 7200, 7210, 7250, 7250i, 7260, 7360

Nokia Cable 3 (40010c):
6210, 6250, 6310, 6310i, 6340i, 7110, 7160

Nokia Cable 4 (40011):
3310, 3330, 3390, 3395, 3410

Nokia Cable 5 (40012):
3510, 3510i, 3590, 3595, 6010

Nokia Cable 6 (40013):
3210

Nokia Cable 7 (40080):
6111, 6131, 6151, 6170, 6230, 6230i, 6233, 6270, 6280, 6680, 7270, 7370, 7373, 7600, E60, E61, E61i‑1, E65, E70‑1, N71‑1, N73, N80, N93i

Nokia Cable 8 (40014):
1100, 2600

Nokia Cable 9 (40015):
1600, 2610, 6030, 6060, 6061

Panasonic Cable 1 (40070b):
GD87

Sagem Cable 1 (40110c):
myV-65, myX-2, myX-3, myX3-2, myX-4, myX5-2, myX-5m, myX-6, myX-7

Samsung Cable 1 (40100c):
SGH-E100, SGH-E330, SGH-E700, SGH-E800, SGH-X100, SGH-X460, SGH-X600, SGH-X640

Samsung Cable 2 (40101c):
SGH-E310, SGH-E600, SGH-E710, SGH-S300, SGH-V200, SGH-X160, SGH-X200, SGH-X426, SGH-X427m, SGH-X450, SGH-X480, SGH-X510, SGH-X520

Samsung Cable 3 (40102c):
SGH-P510

Samsung Cable 4 (40103c):
SGH-A800

Samsung Cable 5 (40150):
SGH-Z105, SGH-Z107

Samsung Cable 6 (40210):
SCH-A310, SGH-D500, SGH-D500E, SGH-D600, SGH-D600E, SGH-E340E, SGH-E350, SGH-E360, SGH-E370, SGH-E380, SGH-E730, SGH-E760, SGH-E770, SGH-S400i, SGH-X660, SGH-X700, SPH-A540, SPH-A600, SPH-A660, SPH-A680, SPH-A740, SPH-A840, SPH-A920

Samsung Cable 7 (40230):
SCH-T300, SGH-E810

Samsung Cable 8 (40260):
SGH-E530

Samsung Cable 9 (40300):
SGH-D820, SGH-D830, SGH-D900, SGH-E250, SGH-E500, SGH-E570, SGH-E900, SGH-X820, SGH-X830, SGH-Z150, SGH-Z400, SGH-Z710, SGH-ZV40

Sanyo Cable 1 (40270):
SCP-2300, SCP-7300, SCP-8100

Sharp Cable 1 (40180):
Sharp: 550SH, 770SH, 902SH, GX15, GX25, GX30, GX40
NEC: e616, N901iS Foma

Siemens Cable 1 (40030b):
C35i, C45, M35i, M50, ME45, S25, S35i, S45, SL45

Siemens Cable 2 (40090e):
A56, A60, A65, A75, C55, C60, C62, CF62, CX65, CX70, M55, M65, M75, MC60, ME75, S55, S65, S75, SL55, SL65, SL75

Siemens Cable 3 (40170):
ST55, ST60

Bluetooth
BenQ-Siemens:
S68
Nokia:
3230, 3250, 5500, 6260, 6288, 6600, 6630, 6670, 7280, 7380, 7610, 8800 Sirocco, 9300, 9500, E50, N70, N90
Sony Ericsson:
M600i, P800, P900, P990i, W950i

IR-Port
Alcatel:
One Touch 535, One Touch 756
LG:
G5400
Nokia:
5210, 6510, 8210, 8310, 8390, 8850, 8910, 8910i
Panasonic:
X70
Sagem:
my301x
Samsung:
SGH-A300
Sharp:
GX20
Siemens:
C65, SF65


Mobile phone Forensics support for untested phones


Ericsson Cable 2 (40020c):
Sony Ericsson K508i
LG/Samsung Cable 1 (40160):
Samsung SGH-Z500V
LG Cable 2 (40240):
LG KG221
Mini-USB Cable (40200):
Motorola V360v
Motorola Cable 2b (40140):
Motorola C975, V535, V545, V551, V975
Nokia Cable 1B (40010TF):
Nokia 5130
Nokia Cable 2 (40060a):
Nokia 2112, 6810
Nokia Cable 7 (40080):
Nokia 6125, 6620, N93
Nokia Cable 9 (40015):
Nokia 2610b
Sagem Cable 1 (40110c):
Sagem MW 3026, VS2
Samsung Cable 1 (40100c):
Samsung SGH-E630, SGH-E630C, SGH-E820, SGH-X650
Samsung Cable 2 (40101c):
Samsung SGH-C130, SGH-X140, SGH-X150, SGH-X300, SGH-X481, SGH-X490
Samsung Cable 3 (40102c):
Samsung SGH-C100
Samsung Cable 4 (40103c):
Samsung SGH-C200N
Samsung Cable 6 (40210):
Samsung SCH-A570, SCH-A650, SGH-P900
Samsung Cable 9 (40300):
Samsung SGH-Z510, SGH-Z540
Siemens Cable 2 (40090e):
Siemens A62, AX75

Bluetooth
Motorola:
A1000, V500
Nokia:
8800, 9300i
Samsung:
SGH-D520, SGH-D800, SGH-P300, SGH-P310
Sony Ericsson:
P910
Vertu:
Ascent

IR-Port
Nokia:
8250
Siemens:
C75
Samsung:
SGH-A400, SGH-D410, SGH-P400, SGH-S342i

... Good luck, and please let me know in feedback, what they tell you.

[ DangerNerd's advice column | Ask DangerNerd A Question
]




triquetra answered Sunday June 1 2008, 5:32 pm:
The back-up would only work if you've used it before. If you haven't, then it wouldn't be there. If you have, I believe that there is a way to access it but if you've still got your information booklet on your phone, then it should tell you how to do it. Plus, it depends upon whether your phone does do a back-up. Once again, check your booklet and look under 'Sync and backup' or something along those lines.

You can restore a back up, which means that you restore the conten perviously backed up on your memery card.

On every computer, there should be a file in which videos are kept.

If you've got Windows XP, go to 'My Documents' and there should be a file which should either say 'Videos' or 'My Videos'.

If you've got Windows Vista (all types), click on 'Computer' and select your *username* file (*the name which you're using on the computer eg John's computer etc*), click on it and you should get a list of files. Go to the file which says 'Videos'.

Now, this may or may not work. If it doesn't, I would surgest that you call the company which you're using and see if there is anything which you could do. BUT I would surgest that you make a complete search of your computer AND mobile to ensure that it is/isn't there.

Since you imported it, it is likely to be in a file somewhere on the computer. Look for anything which says 'Unknown' and check to see if it's a video or not.

Good luck and I hope you find the video,
triquetra

[ triquetra's advice column | Ask triquetra A Question
]

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