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cellphone problems
i have the enV (the second one) and it keeps turning off on it's own, quite occasionaly.
i've had to replace my phone about 4 times trough insurance. the first time i had to pay 50 dollars for a new one because i dropped it in the water, but the next 3 were not my fault so i got them for free. if i have to deal with insurance, i don't want to have to pay and i'm afraid i will (even though i have not done anything to cause my phone to act up).
i've heard that it could be a loose battery and i just need to go to the verizon store and they will fix it.
could that be possible, and is it fixable? or what else could be the problem, and how do i solve it?
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you have to go to the same store where you got the phone an yes it is fixable.
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Gah, Verizon and their cheap phones -_-
I have the first enV, and as well as yours, mine does that quite often, and if it happens one time, I call them right up and request a new one.
Yes, it is possible it could be a lose battery. I say if it happens with different phones, but same battery, that is probably your problem. I would ask them to replace it, and if they wont, go ahead and just buy a new one.
The only other thing I can recommend is to talk to the manager. I did this with my first chocolate when I had to replace it 7 times. Explain to the manager how you are unsatisfied with your phone and how you would like to chose another one around the same price, and pay the difference.
Good luck!
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