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ipod broken??


Question Posted Wednesday December 26 2007, 7:56 pm

okay
so i got the new ipod nano for christmas
and i think i already broke it
okay
so i go to i tunes to go and puc songs onto my ipod
and my sis already had an ipod so i already had itunes downloaded(she has the normal ipod nano)
but when i stuck my ipod on it says i need the newwer version
so i downloaded the newer version which is a 7.5 or 7.4(i can't member)
and then it said something about how i need to restore my ipod on itunes
so i go to the summary tab and i click restore
and everytime i try to turn my ipod on it won't turn on
it'll say go to itunes and restore
and i've done it a couple of times now
but nothing is working
so if you have any odeas on how to fix it
that would be nice
and if you can tell me how you put songs onto your ipod can help also
b/c i don't think itunes helps


[ Answer this question ]

Additional info, added Wednesday December 26 2007, 10:30 pm:
**this is my first time getting an ipod

this is my problem
i did everything it told me to but it still shows up as you have to restore it

http://docs.info.apple.com/article.html?artnum=93499
.

Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


ebilgir_ answered Thursday December 27 2007, 8:45 pm:
First of all: when you 'restore' your iPod, you basically reset it, it takes all the music off of the iPod, and resets all the settings.
About the iTunes thing, make sure that you have the correct version of whatever OS (operating system, like Mac or Windows Vista/XP/98) the iTunes download page says it needs. Like if you're using Windows XP, you might have accidentally downloaded the Windows Vista version.
Oh, and to put music on your iPod:
Like, when you plug in your iPod to your computer, in iTunes it should have your iPod as an option in the side-menu thing. If not, your computer might not be recognizing your iPod... which is a whole different problem. Anyways, go to your music (it should be the first option in the side menu thing in iTunes). Go to which songs you want on your iPod, and drag it to the iPod in the side menu thing I was talking about earlier.

I hope I helped
^-^

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Brandi_S answered Thursday December 27 2007, 1:10 pm:
This is what I would do:

If you have followed all of those steps to a T and it still didn't work, I'd contact Apple Technical Support. It may be a problem someone here can solve, but then again, it may be a problem that Apple would be able to better solve.

The link below will take you to the Apple page where you can contact Tech Support:

[Link](Mouse over link to see full location)

ygs-29/f

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