Randomly, my phone would start acting weird. It was at one bar & it kept shutting off. I plugged it in & tried going into my text messages. It kept exiting me out of everything I went into. Then after it charged, it started working again. A few hours later, I went to do something on my phone & it kept exiting me out. Then when I went back into it & tried to use the end key, neither end key worked at all. I have a LG ENV so I have two end keys. Neither would work & since you turn the phone on by using the end keys, I had to keep taking the battery out of the back. It kept shutting on & off randomly. Now it's working again but I'm not sure if I should get it checked out or not since the problem keeps going away & coming back. Any ideas on what this could be?? If it helps, I had this phone for about a month because its Refurbished because my other phone broke & they sent me this one for $50. It's really annoying though. Any suggestions?? Thanks!!
Tell them what is happening with it and see what they can do for you. If it's less than a month old and they just sold it to you in all liklihood they have to rectify it.
That is unless it's been damaged by something you or someone else did to it which isn't the case. mind you, you'll find tat they're skeptics based on them having to replace a phone earlier that you broke.
If you can't get the answer you are looking for by visiting an outlet call their 1-800 number and tell them that they just sold you this phone and this is what is going on. They will know what to do to help or should.
be weary of the word "refurbished" next time. It means it's been used before and new parts have been put in.
I have a hunch your problem lies with the battery. It might be faulty or you're over charging it causing the phone to act screwy because the battery is no good. That's the first place you want them to look at. Good luck! [ solidadvice4teens's advice column | Ask solidadvice4teens A Question ]
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