Question Posted Tuesday September 25 2007, 7:02 pm
I bought a Maxiglide straightener about a year and a half ago, and for the past month Ive been using it daily. Last night when I set it up, the light would not stop blinking and the top plate was barely even hot. The steam doesnt even work (it lets out tiny droplets of water instead) because it wont heat up. Is there anything I can do!? I have thick, curly hair and this is the only straightener that works for me. Is there anyway I can fix it or get it fixed? Im only 15, so its not like I can go out tomorrow and pick one up. Also, If it cannot be fixed is there a way I can get my money back? I paid $150 for this and for something that expensive, It should not just break. PLEASE HELP!
[ Answer this question ] Want to answer more questions in the Miscellaneous category? Maybe give some free advice about: Fashion and Styles? sizzlinmandolin answered Thursday September 27 2007, 2:04 pm: It probably came with a warranty. Hopefully it was for longer than you've had it. The only catch is that you'll need to still have the receipt. If you don't have the receipt, you can try to get it replaced, but don't get your hopes up. If the warranty is still in effect, definitely try though. If you don't have any of the paperwork that came with it and have no idea how long the warranty was for, just call the company anyway. They'll be able to tell you what your options are. My guess is that unless you get really lucky, you're going to have to just buy a new one. :(
thelaura answered Thursday September 27 2007, 10:16 am: I'm not 100% sure with a Maxiglide, but I know with my hair straightener (GHD's), if it breaks and I send it back, they'll automatically send me a new one, because each one comes with a guarantee free of charge.
My advice to you would be to contact the company who will most likely tell you to send it to them.
I'm sorry it broke.. but good luck! [ thelaura's advice column | Ask thelaura A Question ]
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