Yesterday when I turned on my computer, it didn't log on, it said, "We cannot load your profile because it may be corrupted. Please contact your administrator." Or something like that. Well, this is a family computer and we have no administrator... So now when I log on, it's like a temporary profile thing. This means that all my files and everyone else's is gone! I have this McAfee program thing where you can backup and restore files, but I don't think I did that, so I'm not sure how I can fix it. What can I do? Or should I just bring it to a store to fix it? (I really need some of these files and I'll be really mad and sad if I can't get them back! ='|)
[ Answer this question ] Want to answer more questions in the Technology category? Maybe give some free advice about: Computers? theymos answered Tuesday September 25 2007, 9:07 am: Restart your computer. As it is starting, hold down F8. At the menu, use the arrow keys to select "safe mode" and press enter. Text will scroll down the screen and your computer may appear to freeze for up to 20 minutes; wait. A dialog box will appear; click "yes". At the profile selection screen, log in as "administrator"; this is a hidden superuser account that can access all files on the computer, even if they are "private" or hidden.
After you log into administrator, go to start, then run. Run this command:
control userpasswords2
Click "add" to create a new user account. After it's added, close that window and run this command(replace USER with your older user's name and USER2 with the new user name. It has to be exact):
xcopy "%systemdrive%documents and settingsUSER" "%systemdrive%documents and settingsUSER2" /y /e
Then run this:
explorer "%systemdrive%documents and settingsUSER2my documents"
If explorer opens with all of your documents intact, you can run:
control userpasswords2
and delete your old account. Then restart the computer and log into the new account normally. If it still says corrupted, follow the above steps again, but run this xcopy instead:
xcopy "%systemdrive%documents and settingsUSERmy documents" "%systemdrive%documents and settingsUSER2my documents" /y /e
All of the commands here should be entered on one line and WITH the quotes. If you have to use the second xcopy, some programs will seem to have disappeared; they are still installed and you can access them by navigating to C:program files.
Good luck!
(PS: What we did here was copy all of your old files to a new user. If I would have explained it without the commands, it would have been very long.) [ theymos's advice column | Ask theymos A Question ]
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