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ebay feedback


Question Posted Tuesday May 29 2007, 4:19 pm

i recieved positive feedback on this item i bought on ebay, saying i paid quickly... all that
so when i got the item i bought, it didnt work! i want to leave negative feedback, but im not sure if then theyll change my feedback to negative...?


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ammo answered Tuesday May 29 2007, 5:32 pm:
Feedback cannot be changed once it has been left at all.

The best thing to do is to first contact the seller and let them know you had a problem with the item (with it not working) and see if you can both come up with a way to resolve this issue i.e. get a full refund, send it back for a replacement etc.

If none of this works then by all means leave negative feedback to say the item didn't work and the seller was not co-operative in resolving the matter with you. Just remember that I 'think' you can only leave feedback for items within 30 days so after that you will lose your chance to leave feedback so whatever is decided it needs to be sorted out by then so you are able to leave feedback (basicaly avoid the seller longing the whole thing out to the point you are unable to leave any kind of feedback).

Hope this has helped, it's generally how I handle things on there and has worked perfectly thus far.

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