18. Account Termination. I may terminate my account only by contacting TRUE.com Customer Service by phone between the hours of 8 a.m. and 8 p.m. (Central) Monday through Friday, and between the hours of 10 a.m. and 7 p.m. (Central) on Saturday and Sunday. In the United States and Canada, dial toll-free 1.866.212.8198 or 1.972.374.9402 (toll charges apply). I agree that TRUE.com may terminate my account for any reason, effective upon sending notice to me at the email address I provided when signing up"
If you want to hide your profile until you can delete it, then this is from the FAQ listed on the bottom of every page of www.true.com:
"Q: How do I hide my profile?
A: To hide your profile, log in, then click Hide My Profile underneath My Profile. To make your profile visible again, click Make My Profile Visible."
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