i have an mac/apple desktop, and a casio camera. i take my videos with my camera, and my computer automatically puts the videos on iphoto when i upload them, but they turn out to be blank (white with no sound, but it says it's playing). do i need to download something to update my computer so i can put the videos from iphoto onto my desktop, and then into imovie? i hope it wasnt too confusing
While talking to them you might want to ask them about their Apple Care plan that allows you to get 24/7 technical support. I know that once you call apple's technical support hotline that they'll be able to fix it for you.
The other thing you might want to do if that doesn't help (it will) is to look up apple.com and locate an Apple Store near you where you can take your computer in and have them fix the issue or you can walk in to and tell them what's happening.
Don't go to best Buy or a retailer like that as they don't know shit about Apple products and are after teir commision and charging you high fees for repair or to remedy something that is easy. Apple's people are best either on the phone or in person as they don't get a commision for trying to help you. [ solidadvice4teens's advice column | Ask solidadvice4teens A Question ]
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