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Problems with a software - DVD-MOVIEALBUMSE 4.2


Question Posted Wednesday July 22 2009, 11:16 pm

Hi, I have recently bought digital camcorder Panasonic VDR-D300EB. It came with a CD which had three programs - a DVD-Ram driver, DVD-moviealbumse 4.2 and DVDfunstudio. I downloaded them one by one. After I downloaded dvd-moviealbumse 4.2, it did not install properly as when I tried to run the program, it showed errors in some files. I tried to re-install it using CD, but it said that progam already installed, please uninstall. But, it was not listed in add/remove program. I could not see any uninstall file in its program file. So, I deleted the files from the program. But, I had same message when I tried to re-install. Since, then I tried restoring my system to previous dates, and also edited the registry - I managed to find one entry with the program name which I deleted and also deleted any other entry with panasonic name, but still no avail. I don't know what to do. I will try to contact the customer services tomorrow. I would be glad for any advice that you might be able to offer.
Thanks,
Naveen


[ Answer this question ]
Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


theymos answered Thursday July 23 2009, 4:11 am:
Use this:
[Link](Mouse over link to see full location)
It will make the program appear to be uninstalled. Then reinstall it if you want. Any remaining files from the old installation will be overwritten.

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