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pleaseee help!!


Question Posted Sunday April 8 2007, 7:56 pm

when i try to open up Itunes, i first get a message that says

"SoftwareUPdate.exe - Application Error
The instruction at "blahbahblah" referenced memory at "blahblahblah". The memory oculd not be "written". Click on OK to terminate the program"

So, i click ok. It doesn't clothes Itunes, instead, the iTunes "store" continues to "access" supposedly. Then, i get another message that says:

"Runtime Error!
Program C:/Program Files/iTunes/iTunes.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the applicant's support team for more information"

When i click on ok, itunes shuts out. this happens every time. how do i fixx this?!! i cant reinstall it cause ill loose all my songs.


[ Answer this question ]
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Askme247 answered Sunday April 8 2007, 11:04 pm:
Well somthign like this similarly happened to me not to long ago.. what had happened is the file got corrupted its really easy for that to happen like if you left it open and you were on the internet then anythign could of gotten in it and corrupted it.. im really sorry but i think your goign to have to reinstall it... but im sure you dont lose your songs because they are saved to your computer and you just import them when you reinstall it... but if those songs are corrupted to then you pretty much have to start from scratch... all you need to do is go make sure you have all the songs saved somewere on your computer and then i woudl uninstall and reinstall it

I hope i helped
Anymore questions just ask
Askme247

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