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email wont send
We recently had to reboot our entire computer and ever since then our email has been messed up.. its not letting use recieve mail properly and its not letting us send out mail..
After trying to send mail it said..
The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3.blueyonder.co.uk', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
any ideas what is causing this and anyway we can fix it?
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Hi,
When you rebooted your entire computer you likely ended up putting all the settings back the way they were like the day you first bought it.
Your mail client in that case would not have the incoming and outgoing servers for your ISP set at all for your e-mail accounts or if they are set the SMTP and POP settings are outdated.
All you really need to do here is call your ISP and tell them the message above and that you cannot send nor receive e-mail on whatever program you are using ie Outlook and the version number of it. Let them know you did an entire reboot of the machine as that could be crucial.
They'll tell you to set your incoming server a certain way and your outgoing another way usually it looks like SMTP.(provider) and a number.
The error message you are getting above there is just telling you that your e-mail program isn't set up right and is not connecting to a certain server.
Call your ISP and they'll tell you how to set it correctly (it's something I've done on mine but forget how) to the right settings and then it will start sending and receiving mails.
Expect a deluge if people have been e-mailing you all this time and before connecting or calling your ISP to help do yourself and your pals a huge favor and chuck everything in your outbox and draft folders.
Why? If you've been trying to send stuff over and over to people the minute you connect back up (at least in my case it happened) all that mail is going to want to start sending automatically to people.
I hope this helps. While I'm not 100% sure on what the error message means I'm sure it relates to you not having the incoming and outgoing servers for mail set correctly like your ISP has them. That's all it is really--not having the correct SMTP settings as well as outgoing.
When you don't have the correct settings there is just no way anything will send or come into your box as you aren't connected to any of your ISPs servers. Give them a call it will only take a few minutes to fix unless they find something else amiss.
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