|
i have a trojan horse virus.
i have no idea how i got it.
because i've been SO carful.
i cant tell my mom because she'll get
really, really mad.
because no matter what i do.
the computer gets a virus. and somehow
it's my fault.
we have norton anti virus & it wont get rid of it.
please help me. is their ANYTHING i can do to get rid of it?
besides having to totally reinstall windows xp?
[ ]
Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?
Well, you know this type of virus that you are describing is probably a Troajn.vundo or a Trojan.Hachillem or a Sonar.Heuristic.120 or a spyware.Go to the site below and follow the instructions below too.
[Link](Mouse over link to see full location)
now :
1) Download the antivirus software by clicking "Download free trial" box.
2) when it's downloaded just install
3) When installed open it and press "Live Update" then press the "Live Update" box.
4) When completed, close the antivirus software and reopen it again.
5) Press the "SCAN" box
6) Then press NORTON POWER ERASER (NPE)
7) Install it if it is required
8)run norton power eraser
9) Press the "SCAN FOR RISKS" BOX
10) wait untill scan is finished.
11) Then (the program might requires for a restart ) if not just press "FIX NOW" and then restart your computer.If it needs restarting before that , you should restart your computer and wait until the NORTON POWER ERASER pop-up
.Then press "fix now " and restart your computer.
]
download PC cillion. i think thats how you spell it. then run it. it will find it. then put it into quarantine. then delete the files. it should be gone. or at least better.
]
More Questions: |