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spillage on my wacom tablet...
Hello
I'm very ashamed to admit that I spilt some wine on my lovely Wacom tablet and now its behaving a bit oddly... It seems to work ok, but then behaves oddly – closing web pages instead of minimizing them, defaulting to specific tools in Illustrator etc. The spillage only happened last night - might it still need time to dry out? Or should I read it the last rites?? Is there any point in trying to open it up? Clean it out?
Thanks in advance
Soodlebug, UK
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Hello There,
Without a doubt you should not have it plugged in yet. It may, or may not, recover sufficiently for use but it will have to be given time to COMPLETELY dry.
Being that you are in the UK, I would hope that you already own a de-humidifier. If so, set your Wacom graphics tablet on top of it or in front of the output vents, without obstructing airflow from the vents.
Give it a good 72 hours, then try it again.
If it is still acting wonky, you might consider telling your troubles to Wacom. If you have one of the more expensive pads, it may be worth sending it in, or they may be able to send you a replacement sensor surface component for a reasonable cost.
I hope the wine wasn't of a particularly precious vint. ;-)
Shoot me an e-mail and let me know how you make out with this. I would like to know for the next time I get this question.
Good luck,
DN.
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