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Printer - follow up question


Question Posted Wednesday April 12 2006, 2:38 pm

Hey man, thanx for your help. Now this is the thing,incase I havent made it clear already - I absolutly have no technical ability at all, and suck with computers. So would you just help me once more?

Alright, assuming your answer to that question was "yes" I'll go on. I got to his page;

[Link](Mouse over link to see full location)

..and chose Software & Driver downloads, the Microsoft Windows XP, and then I klicked on HP Full Solution Software Driver, and downloaded that. But appearently, that's not all you need to download since that wouldnt work. So what else is it that I need to download and from where? (include details please, I'm pretty dumb when it comes to these things)

Thank you ALOT for all your help and taking time to explain.

♥


[ Answer this question ]
Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


TheOldOne answered Thursday April 20 2006, 9:51 am:
I'm sorry, but I can't install the software myself (it's not allowed here at work). Did you follow the instructions from the website? They seem pretty clear:

Instructions for Installation

1. Download the web package to your desktop.

2. If you have already installed the software for this device and you are either upgrading or re-installing you will need to disconnect the USB cable from your all-in-one, turn the device off, and then uninstall the software. The previous installation can be removed by running the Uninstall Software program via the STARTProgramsHewlett-Packard menu or via Add/Remove Programs in the Windows control panel. Please reboot your PC when prompted.

3. After uninstalling the previous software double click the web package and follow the on screen instructions. Do not plug in the USB cable until you reach the Setup Your Device Now screen. After you plug in the USB cable press the ON button on the front panel to turn your all-in-one on.

4. After the HP Product Registration window appears you will need to reboot the PC and then delete the web package from your desktop and the temp files located in c:tempHP All-in-One Series Web Release.

That should really do the job.

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