Question Posted Saturday February 4 2006, 12:33 am
my brother has a mini ipod and he just called me asking me if i knew why when he tried to charge it by using the computer like he always does, that it wouldn't charge and instead a sad face showed up on the screen
??? i've never heard of such a thing and i was wondering what it meant and how you could fix it, please answer as soon as possible!! thank you
1. Make sure your computer meets the system requirements for your model iPod. Connecting your iPod to a PC that has older iPod software on it can cause this symptom.
2. Macintosh users who do not have Mac OS X 10.3.4 or later can use the iPod Dock Connector to FireWire cable to connect to a FireWire compatible iPod to a FireWire-equipped Mac. With Mac OS X 10.3.4 or later, you can use the iPod Dock Connector to USB 2.0 Cable to connect a supported iPod to a high-powered USB 2.0 port.
3.Put your iPod into disk mode and connect it to your computer.
4.If you can see iPod on the desktop, in My Computer, or in iTunes, you're ready to restore it. You should attempt to restore the iPod even if it won't go into disk mode.
Warning: Restoring iPod erases and reformats the hard disk. All music and other data on iPod will be erased. Make a backup of any files or music on iPod before restoring it.
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