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I have an ipod touch 5th gen. that I received as a present from my sister for my birthday, (August of 2013) It's now November. I was grounded for a month so it was taken away, I got it back just now. It was dead so I tried to charge it and it wouldn't work. I tried plugging it into my laptop and it won't appear on itunes. I don't know if the cord (Came from apple with the ipod) doesn't work because sometimes it has to be placed in the right position for it to charge, I don't know. I also tried pressing the sleep and home button at the same time for twenty seconds; every attempt at saving it has failed. Please tell me anything I could possibly do OTHER then going to the apple store as that will be my last try at fixing it, thank you in advanced. (link)
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I'm an IT professional, and I work with iPhones a lot.
My best guess is that there's something wrong with the cord. If you have another one you can try, then do so, but I suspect you would have tried that already if it were an option.
You might try taking a can of compressed air and blowing out the port on the phone; I fixed an iPhone once by doing that.
Finally, try rubbing the contacts on the cord with a pencil eraser. This will remove any oils or other residue which may be clinging to the cord and preventing a good contact.
Those are the only options left to you that I can think of besides going to the Apple store. They may not be able to get a backup of your data, but I have found that they tend to be very quick to honor warranty and they should replace it for you without hassle if it can't be fixed on the spot.
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Rating: 5
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I got it working, everything's good now but, recently my home button stopped working. The physical button is jammed down and refuses to be able to be pushed. I woke up and it was like this, I have no idea how it came to be, I tried alcohol but it only made it worse. please help!
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