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I really need to start taking my own advice.
advice
Ok I had an LG Chocolate and it totally got messed up, like NOTHING was working! So my dad went and took it into a Verizon store and they replaced it with another chocolate. It's basically the same thing, with the same color and same model. I found out that my contacts and everything were missing, so me and my dad went back to the store that evening. Anyway, they couldn't transfer my contacts or anything over to my new phone, so I had to spend a fricken hour there just to switch my contacts one by one. AND I had to give them $25 to buy a memory card to get my pictures and videos. Which I also had to do one by one! I also had about 5 games and that weatherbug thing and they told me I would have to pay for them again if I wanted them back! So I was pissed about that, but NOW when I try to get them from the "Get It Now" thing, I always get a stupid error message saying "Unable to retrieve catalog. Please try again later. (534)" It won't even let me get anything! AND I can't send or recieve pix or flix! I lost pretty much everything! I tried going to their website to see if I could download anything there, but I don't think you can. Plus, my pictures got smaller for some reason after I transferred them. It has like, a white background now. I tried changing the resolution, but no luck. WTF is going on?! Do I have to fricken go back there again?!?! This is ridiculous! Ugh can someone please help???
I am on my fourth chocolate in two months, they're rediculous and I will never recommend them. The same things have been happening to me as well, they simply won't give me a new phone even though I offered to pay full price.
Heres some tips if you HAVE to keep your chocolate:
-Keep the sensitivity on medium-high.
-NEVER NEVER put it in your back pocket (this broke two of mine because the buttons are so sensitive)
-NEVER leave it charging overnight.
-Don't get it near water!
A man at Verizon told us the best we can do is to call LG and complain, they might give us a discounted price on a better phone. This is what I recommend you to do as well.
Good Luck
(Rating: 5) thanx i'm gonna think about doing that. IF my dad lets me hahah who knows.