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Aetna life insurance company


Question Posted Monday March 24 2014, 1:50 pm

Has anyone here had any luck with Aetna as far as getting claims paid and just dealing with them in general? I am having some issues and I want to change insurance companies but I don't know how, and they aren't likely to help me. Thanks if you can help!

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adviceman49 answered Tuesday March 25 2014, 10:41 am:
Dealing with insurance companies in general is or can be a problem. Changing insurance companies should not be a problem unless you are considered a risk for some reason. I would need to know more about the problem you're having with both the claim being paid and why you are having a hard time changing insurance companies.

I have Erie insurance for both my home and car insurance. They have been absolutely fantastic. Two years ago I loaned my son my car as his needed some repairs. He was stopped on the highway while a wreck further up the road was being cleared. Some young lady was paying more attention to her IPhone then her driving and ran into the back of him. Fortunately he was not seriously hurt. My car though was totaled.

That happened on a Saturday night. On Sunday morning I started the insurance claim on Erie website figuring I would hear from them on Monday. Within the hour of completing the claim for someone from Erie called me wanting to know what help I needed and if my son was okay or if he needed further medical help. Being Sunday a rental car was not available I was told to use taxis and save the receipts if I need to go any place. Bright and early Monday morning a rental car was at my door. The Wednesday I had a check for the full value of my car plus the new tires I had just put on, the full tank of gas and the taxes on the value of the car.

To say I was surprised at the speed of the claim service would be an understatement. If you're looking for a new insurance company I highly recommend you find an agent for Erie to speak with.

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