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Laptop wont fully start?


Question Posted Saturday February 9 2013, 1:25 pm

Hey,
So I only got my new Samsung laptop for christmas, and now it wont work right.

When I press the on button, it says 'due to a recent hardware or software change, your computer failed to start' and then I try out like loads of options, but nothing works-the screen either goes black and stays like that, or it just goes round in circles showing the same screens.

Anyone had this/no how to fix it?


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philosophizer answered Sunday February 10 2013, 8:37 am:
There's not nearly enough information here to help you specifically but it sounds like it is probably fixable. Try googling the exact error message you get and see if anyone else has the same problem.
If I had to guess I'd say something has become corrupted and maybe reinstalling windows MIGHT help - but that's a stab in the dark.

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