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My Ford 2001 Explorer pull to the right


Question Posted Tuesday April 24 2012, 4:57 pm

I have recentyy got my brake pads, and rotor changed on both front wheels. So Sears changed them with new ones and as part of their due diligence they had to replinish the break fluids and do wheel alignment. I was impressed with their caring nature.
But soon, I realised a problem. Since these changes, my car 'refuses to drive straight' instead it 'pulls to the right'
I went back to Sears and they were delighted to see me. They did the alighnment and told me that the alighnment numbers are within the Fords acceptable range? Now they saying that one of the Calipers is sticking to the rotor. Since only one caliper does not completely release the rotor, and the other one does, the car pulls to the right. They indicated the pistin in the caliper is Faulty. So I quickly asked them to change that and they promised, the car will not get pulled to one side. Ok, this all got done yesterday evening. This morning I realised the car is still pulling to the right?
My questions are as follows.
what other variables could be causing the problem.
Since safety is involved, would it be wise of me to get a second opinion? Mind you I have paid Sears over $800, already. And before I checked in my car for the new 'Ball joints' to be replaced, my car was NOT pulling in any direction as there are even wear on all tyres.
Has sear NOT captured some fundermental problems in this case?
I am completely novice to 'Car Mechanics'.
But I need some help with the probable causes so it can be addressed.



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solidadvice4teens answered Friday April 27 2012, 12:34 am:
Have it looked at by someone else. If something is wrong that Sears didn't do correctly than you can get compensated as all work is backed up. If I were you I would only take it to a Ford dealer this time. They know what condition a 2001 model should be in and cause for problems.

If Sears did a wheel alignment this would have to mean that they weren't properly aligned before. Typically, 9 times out of ten when a car pulls to the right or the left it means one thing. The car was in a front-end crash be it a fender bender or something worse that screwed up alignment.

So, in theory when Sears went in they re-aligned everything and unearthed a problem you likely never knew of if in fact your not the first owner of the car. Sure, there could be other reasons but this is the big one with cars that pull like that. Most likely a wrap up you don't know of. Have them run the VIN number as that will tell you a lot about the history.

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