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How do you get a computer fixed when everything is erased by a virus?
I think a virus erased a lot of things on my computer. I dont have microsoft word and we finally got an anti virus software put on. but a lot of things are missing. It said something earlier about the harddrive being messed up earlier but now its working and everything is gone. We have a disk thats supposed to back up the computer but I think it says we are only supposed to use it 2 or 3 times. How do I get everything back, like microsoft word and everything that came with it?
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Maybe give some free advice about: Computers?
Sounds like you are in over your head here. Your choices would be: Take it in to a qualified technician and carefully explain exactly what you want done, or use the disc that restores your computer to the state it originally came in.
Be WARNED: Get everything you want to keep OFF of the computer if you do this. Back it all up, or it will be gone.
Make sure you run windows update right away after you restore the system, if you go that route. You will want all the security patches that have come out since your computer was new.
Good luck.
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