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Media Disconnected
here's the information you wanted for what i saw when my computer said media disconnected...i would like to know how to connect it back.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>ipconfig
Windows IP Configuration
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.la.comcast.net.
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : hsd1.la.comcast.net.
Link-local IPv6 Address . . . . . : fe80::48f4:8814:d85e:bf9f%11
IPv4 Address. . . . . . . . . . . : 174.50.54.213
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 174.50.48.1
Tunnel adapter isatap.hsd1.la.comcast.net.:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.la.comcast.net.
Tunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1847:19e0:51cd:c92a
Link-local IPv6 Address . . . . . : fe80::1847:19e0:51cd:c92a%12
Default Gateway . . . . . . . . . :
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . : hsd1.la.comcast.net.
IPv6 Address. . . . . . . . . . . : 2002:ae32:36d5::ae32:36d5
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
C:\windows\system32>
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Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?
In the info you provided, your gateway address is not in sync with your IP address. Did you manually configure the connection? If not, this is very odd. Your gateway (or IP) is malformed. This is something that usually only happens when someone sets up their IP address info manually and makes a boo-boo.
Is this a wired or wireless connection? If wireless, can anyone else connect successfully?
If you didn't do any settings manually, then it is possible that your router is set-up incorrectly. If your router is from comcast, then you should contact them and have them sort this out for you since they were the ones that made the error most likely.
If that doesn't solve your issue, then here are some things to try:
----------FIRST, BEFORE ANYTHING ELSE: CREATE A RESTORE POINT!-----------
Start with opening a command prompt and entering each of the two lines below, pressing enter after each one:
ipconfig /release
ipconfig /renew
... and see what happens.
If no luck, do this next:
Open a command prompt as an administrator (right click > run as administrator) and enter this:
netsh int ip reset
... press enter. Enter this:
netsh winsock reset
... hit enter, restart the computer and see what happens.
If this doesn't do it, there is a slightly more hardcore reset protocol:
netsh int ipv4 reset reset.log press enter
netsh int ipv6 reset reset.log press enter
netsh winsock reset catalog press enter
... Enter each line in an elevated command prompt (run as administrator) and press enter after each line.
Restart the machine and see what happens.
If you still have problems after all of this, please let me know and we will go from there. I am betting heavily on the mismatched gateway at this point. Even if there is another problem, this still needs to be fixed.
Good luck!
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