|
CELL PHONES
I have had ntelos for about a year with my mom. When i met my gf, I wanted to switch off onto my own account and have her on there. So we went into ntelos the dude said it was no problem and that I was approved for 2 lines no deposit. So after about a week when the switches was supposed to be made....they wasnt. The manager of that store said you were supposed to pay a $100 deposit. I said that we was told we didnt. So the manager said he would credit us here and there for payin the $100 since we was lied to and that something would be done about the guy that lied to us.....not...he still works in the store. So when things FINALLY switched over, we was supposed to have unlimited text, pics, and internet, and the manager knew that....well I get a text saying our account is over 500 some dollars. They forgot to add the data to my phone!! Then our phone bill was 33 dollars then within 12 hours it went up to 221!!! We have been in the store 30 plus times and nothing is ever done. They said to call the 1800 people, who dont help matters at all. They keep playing with us and delayed everything so after the 30 days we couldnt cancel. So we decided to go to sprint. Love the phone I got the selection of phones, the plan is amazing for us and I get 20% off because of where I work. ALSO I was approved for 3 lines NO DEPOSIT! No bull crap nothing. Well now ntelos wont help us out since we have been threw so much by us canceling, we have to pay 175 per line which I dont think is fair. They were very rude on the phone to us about this and I love sprint and do not want to leave them. They buy out contracts from time to time but not anytime soon. Ntelos has caused so much problems I dont even wanna pay it, but I know it shows up on your credit report. It has been a neverending nightmare that we just want to go away!!!!!!! We love sprint but what can we do about crappy ntelos?
[ ]
Want to answer more questions in the Work & School category?
Maybe give some free advice about: Personal Finance?
Wow,
Honestly, It sounds like you got screwed. You COULD sue the company but again that would be just as much of a hassle. If you don't have the money for a lawyer then maybe look into a public defender. Remember, It is a companies job to keep their customers and sometimes even if that means delaying things. Also, EVERY boss has a boss and if that means you have to go over their heads then let it be so. You could try calling the credit company and try explaining what happened. I have never really had this problem... but if I HAD to pay it well then the hell with them bill them 10 dollars a month. As long as you put something down every month then it can't hurt your credit. Remember if something sounds too good to be true then it probably is.
]
More Questions: |