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Answering your question about my computer troubles
It's a desktop, not a laptop, which is why it's so confusing haha. It needs something, I just don't know what. But if your son can help that would be great.
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Maybe give some free advice about: Computers?
My son said you'll need someone to actually work on the computer to see what the problem is. It's not something that can be diagnosed without seeing it because there could be a multitude of reasons for the problem.
He said there must be people at the school who can help you seeing that you are paying for the internet, even if it's part of your tuition. They should help you connect.
If they don't, then find a computer geek in the computer dept. and ask for help!
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