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verizon, help please!!
I have a Verizon Wireless Prepaid phone. The airtime date on it has expired, but today I just bought 15 dollars more worth of minutes... and I dialed the customer service number, which was 1-888-294-6804
I tried to reactivate the phone, since the airtime expired... but it keeps asking me to enter a passcode. I don't have a passcode. The only thing I could think of is they mean my voicemail password, but everytime I entered that, the recording told me it was incorrect.
I don't ever remember having a passcode. Where would I get that? and if I for some reason forget it, How do I find it out again?
I tried going to websites, and I tried talking to an actual person, but they said they didn't deal with Prepaids, so they brought me back to that menu that didn't help me with shit! lol, sorry.. I'm getting frustrated.
I used to never have to have a passcode, I used to just pick up the prepaid card, scratch the silver thing, and then put that pin in.
But I need a passcode to reactivate my phone, and I've never needed that before.
Please help! I need it by tomorrow. Thanks a lot.
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Want to answer more questions in the Miscellaneous category?
Maybe give some free advice about: Random Weirdos?
You need to call them back and tell them you need to talk to someone who handles the pre paid phones. Tell them "This is the phone number given for prepaids on your website. Please direct me to the correct number." If they don't know what you're talking about or are braindead, then ask to speak with the supervisor.
You have to be persistant and don't take 'no' for an answer.
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