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hard drive fail


Question Posted Friday August 29 2008, 5:27 pm

when i restart my laptop it says,

"Windows could not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM

You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM.
Select 'r' at the first screen to start repair."

i have a dell inspiron 2200 and the dell guy ran the diagnostic tests (he made me press the function -- Fn -- key and turn on my computer). he said my hard drive is failing. i then called a computer professional, rescue.com, and they said that they'll contact us when they can get a new hard drive, part #gc708 i believe. the error that came up when i ran the diagnostic tests said error 1000-1024, which, according to the dell guy, means that my hard drive is failing.

(2) is there anything i can do besides get a new hard drive? can i recover ANY of my files, even ONE of my microsoft word files?

please note: i do not have the "original setup cd" and i cannot borrow it from anyone else.

i can't do anything with my laptop. i turn it on and it looks like it's booting up it says like, "Dell.." and then it has a black screen and then it says the above error message.

anything? thanks so muchh.


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theymos answered Friday August 29 2008, 10:32 pm:
If your hard drive really is failing, there is nothing you can do other than get a new hard drive. I don't know anything about the error code or part number.

The drive won't get any worse if you're not using it. Take it out of your computer. Once you get your new hard drive set up and install an OS, put the old drive back in (in addition to the new drive). If the damage isn't too bad, you'll be able to copy important files from your old drive.

If the damage is too bad, then there are data recovery companies that can get some of your files back.

If your motherboard doesn't support two hard drives or you have problems with that method, you can use SystemRescueCD to recover the data. It's not very novice-friendly, though.
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