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when i press ctrl + alt + delete and get my task manager and go to the processes tab i see a billion programs and google them. do you know if csrss.exe is a virus? it seems like it would be and when i try to end the process a pop-up says unable to terminate process: that it is a critical system process. task manager cannot end this process. :( i cant buy anything and i dont know what antivirus software to get. do you know of a good free one?
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Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?
That *is* a critical system process. Definitely not a virus.
In the processes tab there are about 20 processes that are critical and need to be run for Windows to work. And then one for each of the icons in the lower right of your screen. And one for each different program you have open. And there might be a handful more. Also, there might be a large number of processes called "svchost.exe", that is normal.
If, knowing the above information, the number of processes seems very high, then you might have some sort of malware. Follow the second part of my guide here to remove them:
[Link](Mouse over link to see full location)
The part that starts with "If popups appear when all your browser windows are closed..." is the part you want.
I recommend either Antivir or Avast:
[Link](Mouse over link to see full location)
[Link](Mouse over link to see full location)
Avast also protects from some spyware and adware, it's easier to use, and it has more features. Antivir scans faster and protects from more viruses, but not any spyware or adware.
The second(middle) part of my guide here covers a bunch of security applications that will help you:
[Link](Mouse over link to see full location)
If you need help with any of this, or you want me to do it for you, contact me by IM:
ICQ: 214850779
AIM: theymos
Yahoo: theymos
MSN: theymos@hotmail.com
I can also help identify processes in task manager.
Good luck!
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