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i hate safe mode


Question Posted Wednesday May 16 2007, 6:01 pm

ok so i've been trying to download Itunes on my computer , i had it before but it messed up so i deleted it. Now when i try to download it again it says that it cant download because i started my computer in safe mode but i really didnt. i start my computer normally. I was wondering if anyone knew a 100% sure way that i can get safemode off my computer. thanks

- kaylaaa


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ammo answered Thursday May 17 2007, 8:48 am:
Hi kaylaaa.

Hmm, this is a very strange problem. :/ since you are connected to the internet I doubt you are in safe mode since safe mode doesn't allow connection to the internet (at least it doesn't on any of my pc's).

When you had deleted itunes before had you used the uninstaller supplied with the software (assuming it came with one since I don't use itunes) or did you use the uninstall manager in the control panel? If not then that may well be the problem as it may think you still have itunes installed.

If you had uninstalled it correctly from before then I think the best thing to do is boot up the pc in safe mode (when it starts hit F8 repeatedly until the boot up menu appears) and then once in safe mode just shut down the computer and then allow it to boot up in normal mode. After this try downloading the software once again to see if it works. If it still doesn't then I am uncertain as to what the issue could be so it may be worthwhile contacting any customer support services on the itunes web site to ask them why their software is acting in this way. Another alternative might be to have a friend download itunes instllation package to their computer and then ask them to send the file over to you via a chat program (AIM or MSN) or copy it onto a CD-R which they can then give to you to use.

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