at school, i was walking with a laptop and i slipped and dropped it. i freaked out cuz i thought it broke. it might be broken, i dont know. i immediately tried to turn it on, and it turns on. the mouse still works, too. but when it goes to the "Windows" screen, the log-in screen doesn't show up. so basically it shows windows forever.
did i break it? can they reinstall windows to fix it??
Additional info, added Tuesday October 3 2006, 5:05 pm: it's a Dell laptop. Want to answer more questions in the Technology category? Maybe give some free advice about: Computers? Vikki27 answered Thursday October 5 2006, 5:37 pm: I spoke to my partner, who knows about these things and he said that the problem with this specific fault is that it can occur for a number of different reasons. Although it is possible it is due to the fact that you dropped it, you really need to take it to a computer repair shop, so that they can take it apart and properly assess the problem.
Whatever the reason, there is a good chance they may be able to repair it. Although dropping it can break some internal parts, it doesn't often break the whole laptop, so try not to worry too much about this for now. [ Vikki27's advice column | Ask Vikki27 A Question ]
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