Question Posted Thursday September 28 2006, 8:40 pm
I tried to sign into aim and it said it was blocked or something like that. It says that i have to reactivate my acount or something and im not sure how i do that. I really need to read my mail from aim because there is something important on there. And i tried the I forgot my password thing but that doesnt work. It will let me sign in all my other aim screen names. Can anyone help me?
The #1 thing you could do is: GO TO My AIM --> EDIT OPTIONS --> CONFIRM ACCOUNT.
If this does not help, what I would do is (if at all possible) is to log on AIM on AIM.com not the AIM messenger. If they still decline it from the website (or if you already tried), try a couple of these:
1) If your S/N or AIM e-mail address is linked on the messenger, try locating your S/N stats MY AIM --> Set Screenames. It should give the information on what screenames are valid (at least they should)
2) When you do try logging on your E-mail account, do they give you the link to reactivate account? Or to give you other helpful suggestions to let you through your e-mail account?
3) Usually when you register your S/N for the first time, theyask you for an alternate e-mail address. Check the account of the address you put. Usually they automatically e-mail you your "screename confirmation" and you click on a link to confirm your s/n.
4)Try changing your AIM settings. (Setup --> Preferences) and check your login/logout settings, along with your connection settings because it may have something to do with that.
5) (Less likely) but.. someone could of got into your account and unregistered your account. And you can report than on the AIM website, if you bring suspicion to it
If all fails, you will either need to wait for assistance from AIM, try to get any kind of account information (like what e-mail address you used if you forgot, or your screename, password, etc).
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