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USB Port
DangerNerd,
I was really pleased when I read that you answer computer questions since that is precisely what my problem has to deal with. For Christmas, I receieved an iPOD Nano.
I'm guessing you are familiar with the product but just in case, I'll give you a quick overview.
In order to transfer music from iTunes onto the device, it needs to be installed via USB port. However, when I plug it into my USB port, it is not recognized by my computer. Nothing happens. I've had the same result with my digital camera and my printer. At one point in time, the USB port worked but now, it's not recognizing any device. I was wondering why this was and most importantly, what I can do to fix it. Please give as much information as you can because I'm eager to feed my iPOD.
Thanks & Happy Holidays!
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Hello there,
Sorry for the delay in responding. I have been extremely busy with the site lately.
Here are the steps I would take:
Check with other devices. (Done)
Look at the port(s) to see if the contacts are shorted together.
Unplug all USB devices, and try only one.
I would look in the motherboard BIOS to see that the USB controller is enabled.
You didn't mention the type of computer, so I will select PC with windows.
I would look in the device manager, to see if there are any warnings on the USB hardware.
If not, remove the USB root hub from the device list. Then reboot your computer.
It should re-detect and re-install the driver.
If this does not fix it, the USB controller may be damaged.
These days, there are usually two(or more) USB hubs built into motherboards. One to run the front access ports, and one to run the back ports.
If you haven't already, try the back port, or the front, whichever you haven't.
If you still have no success, I would acquire an aftermarket USB controller.
There is a high probability that a static discharge has blown the controller you have now.
This is a card that goes inside your computer and adds new USB ports.
Those are very inexpensive.
I suggest you get it from www.Newegg.com, or www.Geeks.com.
Let me know how you do,
DangerNerd.
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