Management uses different software tools for making decisions (about products, price, finances, scheduling, EVERYTHING) and IT needs to update and install those types of software. Bad software = bad management
Of course, same goes to hardware too. If the hardware is too slow, then management won't use it to access the important information.
IT also includes telecommunication lines and set-up. Communications (video conferencing, web information, upload speeds) also affect management effieciency. [ MissBonne's advice column | Ask MissBonne A Question ]
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