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Gender: Female
Location: New Jersey
Occupation: Professional Advice-Giver
Member Since: November 22, 2007
Answers: 20
Last Update: December 3, 2007
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Okay, I have a Windows XP Dell Laptop Inspiron 8200. Whenever I try to start up the computer, it goes right to the Dell loading screen.

Then, it goes right to a black screen with a white message that says:

Primary hard disk drive not found
Fixed optical drive not found

No bootable devices--strike F1 to retry reboot, F2 for setup utility.


Please help. Thank You

Both of these drives in your computer are fried or somehow not connected. Bring your computer to a computer store that does repairs and have them look at it. A connector may be loose, or the drives are dead. If they are dead, you will need to start from scratch, with either a new computer, or new drives in this same computer (which will result in working like a new computer).
Call Dell before you go to a computer store, but chances are their help line will send you in circles. But if you have a warranty, they should be able to help.

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(Rating: 5) Thank you :)


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