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iPod video
I got an iPod video in December 2007 and it always worked perfectly for a year. Then a few weeks ago when I plugged it into my computer after about 2 months of not updating it a box came up that said 'scan and fix?' and there was 2 options: scan and fix (recommended) or don't scan and fix. This box used to pop up all the time but i would just click don't scan and fix and it would go away, my iPod would appear on the side and sync my music like normal. For some reason, that day when the box came up and i clicked no, the iPod would not come up and it didn't come up in the side column. This had happened before and all i had to do was unplug and replug the iPod a few times, so I did that, and nothing changed, so i took it out and gave up. The next time I tried to use my iPod I would click on a song and it said it was playing (the play button was shown on the top), but the time bar wasn't moving at all and no sound was coming out. i had full battery and it wasn't my headphones because i tried multiple different ones. my iPod didn't make any sound when i put it in my iHome either. I've been trying to fix this for a few weeks but nothing has changed. I heard from someone who this had happened to before (the not playing sound thing) that all i had to do was restore my iPod. But that means that when the iPod connected to my iTunes and showed up in the left column, i would click restore. My only problem was that the iPod never connected, all that happened was the 'scan and fix' box would come up and if i clicked no nothing would happen, and if i clicked yes, a smaller box would come up for a little and a green bar would move across it (like something was being loaded), but then nothing would happen when it was done. I have searched all over the web and tried things they've told me to do to get the iPod to show up in the left column on my iTunes when i connected it, like pressing menu and hold and then opening iTunes and things like that. But nothing ever happened, always just the box. I know that all i need to do fix the not playing sound thing is to click 'restore' , but now my only problem is the scan and fix box coming up and my iPod not connecting, so it is impossible for me to do that. The iTunes website was no help for me at all, some forums were even more helpful than that, so please don't recommend looking there or anywhere else on the internet, because I already have. I have a hp laptop with windows vista and i already have a backup cd for my iTunes because i know that restoring could erase everything. My iTunes works fine on my computer (i can download music, listen to it, etc.). If anyone knows how to fix this problem, could you please give me step-by-step instructions on what to do? Is it necessary for me to take my iPod to the Apple store in order for it to be fixed? or is there something i can do on my own computer, with my iPod. and if this has happened to anyone else please let me know and tell me what you did. thanks!
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Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?
You messed your Ipod up there is no way of fixing it now
When your computer recommends next time that you "Scan and Fix" any Plug-In device next time
Just let your computer scan it and fix it, because it will save your device in the long run
Obviously your computer pciked up a virus from within your Ipod and tried to fight it off for you but you wouldnt allow it
Most likely the virus came from an illegally downloaded song, such as if you download your songs from limewire or any other free music download sites
or maybe from uploading too many "un-scanned" videos into your Ipod
my advice in order to try and save your device
Quickly find a way to have your computers security software scan your Ipod through the USB cable, if it fins a threat have your computer remove it
If you cant run a security scan through your Ipod its too late sorry
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