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charging my cell phone


Question Posted Sunday May 6 2007, 10:00 am

I recently received the MOTORAZR V3xx (it's from cingular and it's the razor that has mp3 on it.) It charges fine as long as it has somewhat of a charge. The problem is that when my phone dies and there is no charge on it it won't charge. When it dies and I first plug it in it will say charging at first and then say unable to charge. After that the red light on the phone that goes on when the phone is charging remains on, but the phone doesnt do anything. Sometimes it will blink to like a white screen, but other than that it doesnt do anything. Since I've had my phone this happened again the last time that it died, and my mom brought it to the cingular store and they replaced the battery. I can't just bring it to the store though and buy a new battery eveytime it dies like this, is there anything that I could do? Any help would be GREATLY appreciated =]

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rick505 answered Sunday May 6 2007, 2:56 pm:
all cell phones (including yours) have a one year manufacturers warranty. Since they replaced the battery and this is still happening, take it back to Cingular and let them reload the software on the phone itself.

If it still happens make them replace the phone. The is a warranty department that will do this. You (or your mom) will call them, they will send you the replacement in the mail, then you will send your phone back to them in the mail.

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